30-Day Unconditional Money-Back Guarantee "I want you to love and to enjoy these luxurious products as much as I do, so we offer a no questions asked 30 day money back guarantee". —Jaclyn
If for any reason you’re not completely satisfied, just return the containers within 30 days of the shipping date and you’ll get a full refund of the purchase price (minus the shipping and handling costs) even if the jars are empty*. We recommend you send your return package via UPS, FedEX, or Parcel Post, for your protection, and to insure prompt delivery. Shipping fees are not refundable.
To return your products please send the containers (empty or not) to: PDA Group, Attention Tamara/Jaclyn Smith Beauty L.L.C., 24730 Ave Rockefeller, Valencia, CA, 91355 • For more info Email: [email protected] • For Customer Service Call: 310-275-9442
Please enclose a copy of your packing slip and the reason for your return. Estimated refund time is 10 -15 business days from receipt of your package. To insure your returns are eligible for a refund, have the return package postmarked before the 30 days money back guarantee expires. We recommend you either use UPS, FedEX, or if using the US post office request a delivery confirmation. This will insure confirmation to you that the package is delivered. Please keep the receipt until the refund appears on your credit card statement, as this receipt is proof of your return, and helps guarantee that you receive your refund. *Limit one Face Care Collection or one of each type of individual item per Customer.
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